Resolved after 3 hours 4 minutes, affecting Spruce app notifications, on June 13, 2023.
AWS has marked their incident as resolved, and all seems to be operating normally on our end.
Affected components
Update timeline
- investigating Jun 13, 2023, 07:51 PM UTC
Push notifications are delayed due to an ongoing issue with our underlying infrastructure provider, Amazon Web Services (AWS). We have a workaround to resolve the delayed push notifications despite the ongoing AWS issue, and are working to deploy this workaround. Mobile apps may receive push notifications for inbound and outbound messages in a delayed manner. The web application may refresh the state of the inbox in a delayed manner.
- monitoring Jun 13, 2023, 08:49 PM UTC
Push notifications have all caught up. We will keep this ticket open until we have confirmation from AWS that the issue is resolved. We are no longer seeing any delays in processing push notifications.
- monitoring Jun 13, 2023, 10:55 PM UTC
AWS has marked their incident as resolved, and all seems to be operating normally on our end.
- resolved Jun 13, 2023, 10:56 PM UTC
This incident has been resolved.
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Amazon Web Services