Spruce Health incident
Spruce experiencing issues with calls, SMS and loading inbox.
Major Vendor's status page →
Resolved after 54 minutes, affecting Web App and Mobile Apps and 1 more, on September 25, 2024.
This issue has since been resolved but we are monitoring the situation as everything returns to normal.
Affected components
Web AppMobile AppsPhone Call RoutingFaxSMS RoutingVideo CallingIntegrationsAPI
Update timeline
- monitoring Sep 25, 2024, 05:25 PM UTC
We identified an issue causing unavailability of SMS, calls, fax and loading of the inbox. We are investigating a resolution.
- monitoring Sep 25, 2024, 05:27 PM UTC
This issue has since been resolved but we are monitoring the situation as everything returns to normal.
- resolved Sep 25, 2024, 05:36 PM UTC
This incident has been resolved.
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