Sprout Social incident

Necessary server maintenance

Resolved after 22 hours 49 minutes, on March 3, 2015.

completed Mar 04, 2015, 12:01 PM UTC

The scheduled maintenance has been completed.

Started
Mar 03, 2015, 01:12 PM UTC
Resolved
Mar 04, 2015, 12:01 PM UTC
Duration
22h 49m
Detected by Pingoru
Mar 03, 2015, 01:12 PM UTC

Update timeline

  1. scheduled Mar 03, 2015, 01:12 PM UTC

    Our hosting provider will perform scheduled server maintenance from Tuesday, March 3, 10:00pm CST (2015-03-04 04:00 UTC) through Wednesday, March 4, 6:00am CST (2015-03-04 12:00 UTC). During this time the Sprout Social platform may be intermittently unavailable, including the Web application and the mobile applications. Our team strives to avoid maintenance downtime at all costs, and we apologize for any inconvenience this may cause. Messages will continue to send, including those that have been scheduled or are in the Sprout Queue. There is a chance that these messages may be delayed. As always, please contact us with any questions at [email protected]. Thank you, Lena Borisenko Director of Customer Support

  2. in progress Mar 04, 2015, 04:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed Mar 04, 2015, 12:01 PM UTC

    The scheduled maintenance has been completed.

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