Sprout Social incident

Issue Replying to LinkedIn Direct Messages

Resolved after 17 hours 34 minutes, affecting Sprout Social Web Application, on July 10, 2025.

investigating Jul 10, 2025, 06:12 PM UTC

We're currently seeing an increase in errors when attempting to reply to LinkedIn direct messages, and our engineers are investigating the root cause of the problem. These issues began on July 10 around 12 am CT. Please subscribe to receive additional updates. We apologize for the inconvenience.

Started
Jul 10, 2025, 06:12 PM UTC
Resolved
Jul 11, 2025, 11:47 AM UTC
Duration
17h 34m
Detected by Pingoru
Jul 10, 2025, 06:12 PM UTC

Affected components

Sprout Social Web Application

Update timeline

  1. investigating Jul 10, 2025, 06:12 PM UTC

    We're currently seeing an increase in errors when attempting to reply to LinkedIn direct messages, and our engineers are investigating the root cause of the problem. These issues began on July 10 around 12 am CT. Please subscribe to receive additional updates. We apologize for the inconvenience.

  2. resolved Jul 11, 2025, 11:47 AM UTC

    This incident has been resolved.

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