Resolved after 2 days 21 hours, affecting Sprout Social Web Application, on July 11, 2025.
A fix has been implemented, and we are monitoring the results. The population of report metrics for 7/11/25 may be delayed.
Affected components
Sprout Social Web Application
Update timeline
- investigating Jul 11, 2025, 05:37 PM UTC
Sprout is currently experiencing issues with analytics and reporting, and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
- monitoring Jul 11, 2025, 08:05 PM UTC
A fix has been implemented, and we are monitoring the results. The population of report metrics for 7/11/25 may be delayed.
- resolved Jul 14, 2025, 03:35 PM UTC
This incident has been resolved.
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