Springbook incident

Express is unavailable

Major Resolved View vendor source →

Springbook experienced a major incident on April 29, 2026 affecting Springbrook Enterprise Cloud, lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 03:25 PM UTC
Resolved
Apr 29, 2026, 08:13 PM UTC
Duration
4h 47m
Detected by Pingoru
Apr 29, 2026, 03:25 PM UTC

Affected components

Springbrook Enterprise Cloud

Update timeline

  1. investigating Apr 29, 2026, 03:25 PM UTC

    Half our customers are unable to access Express currently. Our engineering team is investigating.

  2. identified Apr 29, 2026, 04:41 PM UTC

    We have a cause identified and are working to correct it.

  3. identified Apr 29, 2026, 05:43 PM UTC

    We are continuing to work on a fix.

  4. resolved Apr 29, 2026, 08:13 PM UTC

    The issue has been resolved.