Springbook incident

Some SoftRight hosting customers are unable to connect to their hosted applications

Major Resolved View vendor source →

Springbook experienced a major incident on July 14, 2025 affecting SoftRight Hosted, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2025, 01:09 PM UTC
Resolved
Jul 14, 2025, 01:34 PM UTC
Duration
25m
Detected by Pingoru
Jul 14, 2025, 01:09 PM UTC

Affected components

SoftRight Hosted

Update timeline

  1. investigating Jul 14, 2025, 01:09 PM UTC

    We are currently working with our hosting provider investigating this issue.

  2. monitoring Jul 14, 2025, 01:20 PM UTC

    A fix has been implemented by our vendor and we're currently monitoring the issue to confirm success.

  3. resolved Jul 14, 2025, 01:34 PM UTC

    This incident has been resolved.