Springbook incident

Springbrook Cloud - Performance issues using the application

Minor Resolved View vendor source →

Springbook experienced a minor incident on November 12, 2025 affecting Cirrus and Springbrook Enterprise Cloud, lasting 22h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 05:21 PM UTC
Resolved
Nov 13, 2025, 03:55 PM UTC
Duration
22h 33m
Detected by Pingoru
Nov 12, 2025, 05:21 PM UTC

Affected components

CirrusSpringbrook Enterprise Cloud

Update timeline

  1. investigating Nov 12, 2025, 05:21 PM UTC

    We are getting reports of slow response times in Springbrook cloud. Cirrus and Enterprise are both impacted.

  2. investigating Nov 12, 2025, 06:40 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 12, 2025, 07:51 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 12, 2025, 09:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Nov 12, 2025, 09:17 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Nov 13, 2025, 03:55 PM UTC

    This incident has been resolved.