Resolved on August 15, 2025, affecting CivicPay Online Payment Processing and CivicPay Online Recurring and 1 more.
This morning, there was an issue with CivicPay's ability to connect to Springbrook. This issue started at about 7.15 AM Pacific and lasted until 8.30 AM Pacific. This was due to a networking issue that has been resolved.
Affected components
CivicPay Online Payment ProcessingCivicPay Online RecurringCivicPay Backend ProcessingCivicPay Online APICivicPay Administration
Update timeline
- resolved Aug 15, 2025, 03:43 PM UTC
This morning, there was an issue with CivicPay's ability to connect to Springbrook. This issue started at about 7.15 AM Pacific and lasted until 8.30 AM Pacific. This was due to a networking issue that has been resolved.
Your product runs on more than Springbook
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services