Spotify Outage History

Spotify is up right now

Pingoru has recorded 152 incidents for Spotify: 78 in the last 12 months and 15 in the last 90 days.

Source: community.spotify.com

152incidents recorded
78last 12 months
15last 90 days
29 daystypical duration
Incidents per month
0510MayJunJulAugSepOct4
Share of hours with an open incident, any severity
0%50%100%MayJunJulAugSepOct6%
Pingoru began tracking Spotify in May 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
May 20269720 of 744 (97%)
June 20264524 of 720 (73%)
July 20269569 of 744 (76%)
August 20265258 of 744 (35%)
September 20264241 of 720 (34%)
October 2026433 of 586 (6%)

Incidents, newest first

Critical September 30, 2025 Downtime 30th Sept: Issues accessing 'Manage your subscription' on the account page 139d 3h Service

Started Sep 30, 2025, 02:50 PM UTC· resolved Feb 16, 2026, 06:06 PM UTC

  1. investigating Sep 30, 2025, 02:50 PM UTC

    We're seeing reports that some users are having issues to accessing Manage your subscription on the account page.

  2. resolved Feb 16, 2026, 06:06 PM UTC

    Status changed to: Fixed

Read the full incident report →

Major September 20, 2025 Manage your Family plan section empty/blank 18d 22h Service

Started Sep 20, 2025, 03:49 PM UTC· resolved Oct 09, 2025, 02:17 PM UTC

  1. investigating Sep 20, 2025, 03:49 PM UTC

    We are receiving reports from users mentioning that they're unable to manage Family plans and change members through the website since the page is not loading correctly.

  2. resolved Oct 09, 2025, 02:17 PM UTC

    Status changed to: Fixed

Read the full incident report →

Major September 20, 2025 Issues with Blends 86d 7h Service

Started Sep 20, 2025, 02:28 PM UTC· resolved Dec 15, 2025, 09:44 PM UTC

  1. investigating Sep 20, 2025, 02:28 PM UTC

    We're getting reports of various issues affecting Blends. Users might be getting a very low number of songs or not seeing tracks they've listened to. In some instances, Blends stopped refreshing.

  2. resolved Dec 15, 2025, 09:44 PM UTC

    Status changed to: Fixed

Read the full incident report →

Critical September 16, 2025 Downtime September 16th, 2025: Users unable to log in and/or play content 20d 12h Service

Started Sep 16, 2025, 01:43 PM UTC· resolved Oct 07, 2025, 02:18 AM UTC

  1. investigating Sep 16, 2025, 01:43 PM UTC

    We're seeing reports from users not being able to log in to Spotify or play music.

  2. resolved Oct 07, 2025, 02:18 AM UTC

    Status changed to: Fixed

Read the full incident report →

Critical September 10, 2025 [Downtime 10.09.] Web log in and other related services are currently down 6d Service

Started Sep 10, 2025, 12:23 PM UTC· resolved Sep 16, 2025, 01:20 PM UTC

  1. investigating Sep 10, 2025, 12:23 PM UTC

    Hey folks! We're aware of an issue with logging in on the Web Player which may also affect other related services. Payments might be affected as well. This is currently being looked into!

  2. resolved Sep 16, 2025, 01:20 PM UTC

    Status changed to: Fixed

Read the full incident report →

Major September 9, 2025 Spotify charts not updating 290d 9h Service

Started Sep 09, 2025, 10:23 AM UTC· resolved Jun 26, 2026, 08:02 PM UTC

  1. investigating Sep 09, 2025, 10:23 AM UTC

    We're currently experiencing a technical issue that is impacting how some of our chart data is displayed.

  2. resolved Jun 26, 2026, 08:02 PM UTC

    Status changed to: Not Right Now

Read the full incident report →

Major September 9, 2025 Sound Capsule not updating properly 27d 7h Service

Started Sep 09, 2025, 09:03 AM UTC· resolved Oct 06, 2025, 04:38 PM UTC

  1. investigating Sep 09, 2025, 09:03 AM UTC

    Hey folks! You may have noticed that your Sound Capsules may not be updating properly! This is on our radar and it's being looked into 🙂

  2. resolved Oct 06, 2025, 04:38 PM UTC

    Status changed to: Fixed

Read the full incident report →

Critical September 4, 2025 Downtime 4th Sept: Google services are down affecting Spotify 1h 12m Service

Started Sep 04, 2025, 08:36 AM UTC· resolved Sep 04, 2025, 09:49 AM UTC

  1. investigating Sep 04, 2025, 08:36 AM UTC

    Some Google services seems to be down and we're seeing reports that Spotify users are having issues accessing the service - both on mobile and desktop devices.

  2. resolved Sep 04, 2025, 09:49 AM UTC

    Status changed to: Fixed

Read the full incident report →

Major August 22, 2025 Issues redeeming gift cards 133d 11h Service

Started Aug 22, 2025, 06:25 AM UTC· resolved Jan 02, 2026, 05:27 PM UTC

  1. investigating Aug 22, 2025, 06:25 AM UTC

    Hey folks! You may notice an error message when redeeming your gift cards: This is being looked into and we'll keep you posted 🙂 In the meantime, make sure you've gone over everything that is listed here . Cheers!

  2. resolved Jan 02, 2026, 05:27 PM UTC

    Status changed to: Fixed

Read the full incident report →

Critical August 14, 2025 Downtime 14th Aug: Creators unable to log in on the web 1h 54m Service

Started Aug 14, 2025, 11:32 AM UTC· resolved Aug 14, 2025, 01:27 PM UTC

  1. investigating Aug 14, 2025, 11:32 AM UTC

    We're seeing reports that Creators are having issues signing in to http://creators.spotify.com/ . Some might experience troubles with the login button and notice they're being looped back to the same page.

  2. resolved Aug 14, 2025, 01:27 PM UTC

    Status changed to: Fixed

Read the full incident report →

Major August 3, 2025 Student Verification Link not Working 1d 5h Service

Started Aug 03, 2025, 08:30 AM UTC· resolved Aug 04, 2025, 02:05 PM UTC

  1. investigating Aug 03, 2025, 08:30 AM UTC

    We've received some reports that the Student verification link is not working . Whenever users are trying to subscribe to Premium Student and open the verification page, they get the error message " Something went wrong. Try reloading the page ":

  2. resolved Aug 04, 2025, 02:05 PM UTC

    Status changed to: Fixed

Read the full incident report →

Major July 28, 2025 Some users unable to log in on iOS devices 373d 20h Service

Started Jul 28, 2025, 02:34 PM UTC· resolved Aug 06, 2026, 10:50 AM UTC

  1. investigating Jul 28, 2025, 02:34 PM UTC

    We're seeing some reports from iOS users saying they get the error message "Something went wrong. Try again." when trying to log in with email/username + password, despite entering the correct credentials.

  2. resolved Aug 06, 2026, 10:50 AM UTC

    Status changed to: Fixed

Read the full incident report →

Critical July 22, 2025 Downtime July 22nd, 2025: Can't login to Spotify Kids 360d 18h Service

Started Jul 22, 2025, 07:52 PM UTC· resolved Jul 18, 2026, 01:59 PM UTC

  1. investigating Jul 22, 2025, 07:52 PM UTC

    Hey folks, We're receiving reports mentioning that Spotify Kids is having some issues to let the users log in. This is already being investigated internally by the relevant teams. Thanks for your reports. Stay tuned.

  2. resolved Jul 18, 2026, 01:59 PM UTC

    Status changed to: Fixed

Read the full incident report →

Major July 13, 2025 Mobile app freezes upon launch on iOS 350d 10h Service

Started Jul 13, 2025, 02:47 PM UTC· resolved Jun 29, 2026, 01:19 AM UTC

  1. investigating Jul 13, 2025, 02:47 PM UTC

    We're receiving reports from iOS users that the app is freezing upon launch. Users are unable to tap on anything within the app as it becomes unresponsive.

  2. resolved Jun 29, 2026, 01:19 AM UTC

    Status changed to: Fixed

Read the full incident report →

Major June 26, 2025 (Desktop) Playback issues with local files 370d 20h Service

Started Jun 26, 2025, 07:12 AM UTC· resolved Jul 02, 2026, 04:07 AM UTC

  1. investigating Jun 26, 2025, 07:12 AM UTC

    We're receiving reports of users experiencing playback issues with local files. This seems to happen specifically on the desktop app, where playback stops at 0 seconds after every song.

  2. resolved Jul 02, 2026, 04:07 AM UTC

    Status changed to: Not Right Now

Read the full incident report →

Major June 17, 2025 Users on Android devices can't play content in Offline mode 431d 1h Service

Started Jun 17, 2025, 06:48 AM UTC· resolved Aug 22, 2026, 08:39 AM UTC

  1. investigating Jun 17, 2025, 06:48 AM UTC

    We've received reports from Android users mentioning issues with Offline mode. When the device is set in Airplane mode or internet access is disabled, the app gets stuck on a black screen until a “You’re currently offline” error is displayed.

  2. resolved Aug 22, 2026, 08:39 AM UTC

    Status changed to: Fixed

Read the full incident report →

Major June 9, 2025 Shared Playlists section missing in Spotify Kids 293d 9h Service

Started Jun 09, 2025, 09:23 AM UTC· resolved Mar 29, 2026, 06:45 PM UTC

  1. investigating Jun 09, 2025, 09:23 AM UTC

    We’re receiving reports that Shared Playlists are not showing up in the Spotify Kids app. The issue is affecting multiple devices.

  2. resolved Mar 29, 2026, 06:45 PM UTC

    Status changed to: Fixed

Read the full incident report →

Major June 7, 2025 Smart Shuffle only playing recommended songs 393d 16h Service

Started Jun 07, 2025, 06:02 AM UTC· resolved Jul 05, 2026, 10:59 PM UTC

  1. investigating Jun 07, 2025, 06:02 AM UTC

    We've received reports that the Smart Shuffle feature only plays recommended tracks. No liked songs or songs from the user's playlists are playing/visible in the queue.

  2. resolved Jul 05, 2026, 10:59 PM UTC

    Status changed to: Fixed

Read the full incident report →

Major May 22, 2025 Android's app beta version 9.0.48 crashing 362d Service

Started May 22, 2025, 07:19 AM UTC· resolved May 19, 2026, 07:22 AM UTC

  1. investigating May 22, 2025, 07:19 AM UTC

    We've received reports about the latest beta version 9.0.48 being unstable. The app may crash when opening Your Library, and playlists, albums and artist pages won’t load: an error message “something went wrong” is shown. It’s as if Spotify is offline, despite having perfect internet connection.

  2. resolved May 19, 2026, 07:22 AM UTC

    Status changed to: Fixed

Read the full incident report →

Major May 14, 2025 Playlist scrolling position resets when navigating away from the app 365d 10h Service

Started May 14, 2025, 05:12 PM UTC· resolved May 15, 2026, 04:12 AM UTC

  1. investigating May 14, 2025, 05:12 PM UTC

    Hey folks, We received some reports mentioning that the position on the playlists resets when navigating away from the app. This is currently Under investigation by internal teams.

  2. resolved May 15, 2026, 04:12 AM UTC

    Status changed to: Fixed

Read the full incident report →

Major May 14, 2025 Issues with the Web player's volume slider 446d 22h Service

Started May 14, 2025, 08:21 AM UTC· resolved Aug 04, 2026, 06:47 AM UTC

  1. investigating May 14, 2025, 08:21 AM UTC

    We're receiving reports that the Volume slider/control from the Web Player isn't functioning correctly. For some users, sliding the volume up automatically adjusts the volume lower instead, and vice-versa. Reloading the Web Player page sets the volume to almost 0 or mute as well.

  2. resolved Aug 04, 2026, 06:47 AM UTC

    Status changed to: Fixed

Read the full incident report →

Critical May 6, 2025 Downtime 6th May 2025: Top Tracks and Albums missing on Artist profiles 108d 8h Service

Started May 06, 2025, 10:56 AM UTC· resolved Aug 22, 2025, 07:22 PM UTC

  1. investigating May 06, 2025, 10:56 AM UTC

    We've seen reports that some users are having issues viewing Top Tracks on the Artist profile. Some also report that they're not able to view the Albums.

  2. resolved Aug 22, 2025, 07:22 PM UTC

    Status changed to: Fixed

Read the full incident report →

Major April 30, 2025 Offline mode turns off when re-opening the app on iOS 187d 21h Service

Started Apr 30, 2025, 06:47 AM UTC· resolved Nov 04, 2025, 04:19 AM UTC

  1. investigating Apr 30, 2025, 06:47 AM UTC

    We've received reports from iOS users that Offline mode is automatically turning off when the app is closed and re-opened.

  2. resolved Nov 04, 2025, 04:19 AM UTC

    Status changed to: Fixed

Read the full incident report →

Major April 2, 2025 Podcast episodes showing as unplayed 64d 7h Service

Started Apr 02, 2025, 08:46 AM UTC· resolved Jun 05, 2025, 04:08 PM UTC

  1. investigating Apr 02, 2025, 08:46 AM UTC

    Hey, We're seeing reports that finished podcast episodes are showing as unplayed.

  2. resolved Jun 05, 2025, 04:08 PM UTC

    Status changed to: Fixed

Read the full incident report →

Major March 22, 2025 Queue ignores genre filters in Liked Songs 322d 6h Service

Started Mar 22, 2025, 07:23 AM UTC· resolved Feb 07, 2026, 02:15 PM UTC

  1. investigating Mar 22, 2025, 07:23 AM UTC

    Hey, We're getting reports that filtering the Liked Songs playlist by genre/mood does not affect the queued songs. When users are filtering their Liked Songs playlist to a certain genre/mood and they play a track, the queue will still have other songs from the playlist which aren't part of the genre filter.

  2. resolved Feb 07, 2026, 02:15 PM UTC

    Status changed to: Fixed

Read the full incident report →