Spotify experienced a major incident on May 14, 2025 affecting Service, lasting 446d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Service
Update timeline
- investigating May 14, 2025, 08:21 AM UTC
We're receiving reports that the Volume slider/control from the Web Player isn't functioning correctly. For some users, sliding the volume up automatically adjusts the volume lower instead, and vice-versa. Reloading the Web Player page sets the volume to almost 0 or mute as well.
- resolved Aug 04, 2026, 06:47 AM UTC
Status changed to: Fixed