Spotify incident

Student Verification Link not Working

Major Resolved View vendor source →

Spotify experienced a major incident on August 3, 2025 affecting Service, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2025, 08:30 AM UTC
Resolved
Aug 04, 2025, 02:05 PM UTC
Duration
1d 5h
Detected by Pingoru
Aug 03, 2025, 08:30 AM UTC

Affected components

Service

Update timeline

  1. investigating Aug 03, 2025, 08:30 AM UTC

    We've received some reports that the Student verification link is not working . Whenever users are trying to subscribe to Premium Student and open the verification page, they get the error message " Something went wrong. Try reloading the page ":

  2. resolved Aug 04, 2025, 02:05 PM UTC

    Status changed to: Fixed