Spotify incident

Users on Android devices can't play content in Offline mode

Major Resolved View vendor source →

Spotify experienced a major incident on June 17, 2025 affecting Service, lasting 431d 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2025, 06:48 AM UTC
Resolved
Aug 22, 2026, 08:39 AM UTC
Duration
431d 1h
Detected by Pingoru
Jun 17, 2025, 06:48 AM UTC

Affected components

Service

Update timeline

  1. investigating Jun 17, 2025, 06:48 AM UTC

    We've received reports from Android users mentioning issues with Offline mode. When the device is set in Airplane mode or internet access is disabled, the app gets stuck on a black screen until a “You’re currently offline” error is displayed.

  2. resolved Aug 22, 2026, 08:39 AM UTC

    Status changed to: Fixed