Spotify experienced a major incident on June 7, 2025 affecting Service, lasting 393d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Service
Update timeline
- investigating Jun 07, 2025, 06:02 AM UTC
We've received reports that the Smart Shuffle feature only plays recommended tracks. No liked songs or songs from the user's playlists are playing/visible in the queue.
- resolved Jul 05, 2026, 10:59 PM UTC
Status changed to: Fixed