Spotify incident

Mobile app freezes upon launch on iOS

Major Resolved View vendor source →

Spotify experienced a major incident on July 13, 2025 affecting Service, lasting 350d 10h. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2025, 02:47 PM UTC
Resolved
Jun 29, 2026, 01:19 AM UTC
Duration
350d 10h
Detected by Pingoru
Jul 13, 2025, 02:47 PM UTC

Affected components

Service

Update timeline

  1. investigating Jul 13, 2025, 02:47 PM UTC

    We're receiving reports from iOS users that the app is freezing upon launch. Users are unable to tap on anything within the app as it becomes unresponsive.

  2. resolved Jun 29, 2026, 01:19 AM UTC

    Status changed to: Fixed