Spotify Outage History

Started Oct 24, 2026, 02:48 PM UTC· resolved Oct 24, 2026, 02:51 PM UTC

1. investigating Oct 24, 2026, 02:48 PM UTC

   Hey folks! Some of you may experience recommended songs not appearing within the Play queue list when Smart Shuffle is enabled. This seems to mostly be happening on iOS devices; desktops and car entertainment systems may also be affected.

2. investigating Oct 24, 2026, 02:51 PM UTC

   Hey again, folks! Happy to share this should now be resolved. Make sure you've updated your app to 9.1.94 when the update's available to you . In case any issues persist, don't hesitate to let us know in the Help boards 🙂

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Started Oct 14, 2026, 06:32 AM UTC· resolved Oct 15, 2026, 12:10 PM UTC

1. investigating Oct 13, 2026, 06:23 AM UTC

   Hey, @Kale133738 , Thanks for reaching out. Do you have another device you can test with to see if you experience the same behavior there? You can also ask a friend or a relative to temporarily log in to their account on your device and check if everything looks good on their end. This will help us determine if this is account- or device-related. If you haven't already, it's worth rebooting your device as well. Should the issue persist, include the exact version of Spotify you're running in your next reply. Keep us posted.

2. investigating Oct 14, 2026, 06:32 AM UTC

   We've received reports from iOS users who get the error message " Something went wrong" when trying to add songs to their playlists.

3. investigating Oct 15, 2026, 12:10 PM UTC

   Hey folks, The relevant team has made some changes backstage. Could you try restarting the app a couple of times in a row to see if that does the trick? Let us know how it goes.

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Started Oct 13, 2026, 08:40 AM UTC· resolved Oct 13, 2026, 12:23 PM UTC

1. investigating Oct 13, 2026, 08:17 AM UTC

   Hey folks, Thank you for the detailed information. This is currently being looked into. We'll keep you posted here as soon as we have any updates. Cheers!

2. investigating Oct 13, 2026, 08:40 AM UTC

   We've received reports that the app frequently crashes during playback when the audio quality is set to "Lossless". This occurs mainly on desktop.

3. investigating Oct 13, 2026, 12:23 PM UTC

   Hey folks, The relevant team has made some changes backstage. Would you mind performing a clean reinstall of the app to see if everything looks good on your end now? Let us know how it goes.

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Started Sep 16, 2026, 12:27 PM UTC· resolved Sep 18, 2026, 07:02 AM UTC

1. investigating Sep 16, 2026, 07:55 AM UTC

   https://community.spotify.com/forum/en/discussion/comment/7555999#Comment_7555999 Hey folks! Thank you for reaching out about this. We did some digging and our folks backstage seem to be aware of this issue. Although we can't provide you with an immediate timeframe in which it is going to get addressed, rest assured it is on our radar. Having said this, we'd appreciate it if everyone affected sent us their device details so that we can further this info backstage as well. With this in mind, we'd like to ask you, @ionaskye12 , and anyone else experiencing this behaviour to let us know the following: The model of your affected device Its current OS version Your Spotify app version The rough time of when this issue has started for you and if this has been after a specific event like e.g. an app or OS update We'll be on the lookout for new replies in the thread 🙂

2. investigating Sep 16, 2026, 12:27 PM UTC

   Hey folks! We've been receiving reports that some of you are getting a "Something went wrong. Please try again later" error when trying to block/unblock another user. You may also see yourselves unable to follow/ unfollow accounts. This is being looked into and we'll keep you posted.

3. investigating Sep 16, 2026, 12:27 PM UTC

   Under investigation. We'll keep you posted!

4. resolved Sep 18, 2026, 07:02 AM UTC

   Hey folks! Happy to announce this should now be resolved 🙂 The Community is going to be accessible in read-mode only for a few days after today, so, in case these issues come back, make sure to let us know after we're fully back online! More info will be posted in a Community banner. Cheers & take care.

5. resolved Oct 18, 2026, 09:43 PM UTC

   Status changed to: Fixed

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Started Sep 02, 2026, 06:51 AM UTC· resolved Sep 10, 2026, 01:35 PM UTC

1. investigating Sep 02, 2026, 06:51 AM UTC

   We’ve received reports from iPad users where the Now Playing view is completely black and doesn’t show anything when switching from another app to Spotify.

2. resolved Sep 10, 2026, 01:35 PM UTC

   Status changed to: Fixed

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Started Aug 24, 2026, 04:43 PM UTC· resolved Aug 24, 2026, 04:47 PM UTC

1. investigating Aug 24, 2026, 04:43 PM UTC

   Hey folks, We're getting some reports mentioning that the playback for audiobooks is not working properly at the moment. The relevant teams are already aware of the situation and working on a fix. Any relevant updates will be posted here. Stay tuned.

2. resolved Aug 24, 2026, 04:47 PM UTC

   Status changed to: Fixed

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Started Aug 12, 2026, 12:40 PM UTC· resolved Aug 12, 2026, 06:59 PM UTC

1. investigating Aug 12, 2026, 12:40 PM UTC

   We're seeing reports from users who have successfully paid for Premium but are still seeing their accounts on the free plan

2. resolved Aug 12, 2026, 06:59 PM UTC

   Status changed to: Fixed

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Started Aug 09, 2026, 09:51 AM UTC· resolved Aug 13, 2026, 02:35 PM UTC

1. investigating Aug 09, 2026, 09:51 AM UTC

   We've received reports that playback stops on its own around 3-3.5 minutes into a song. This is happening on Android and iOS, both when playing directly on the devices or via Connect.

2. resolved Aug 13, 2026, 02:35 PM UTC

   Status changed to: Fixed

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Started Aug 05, 2026, 04:46 PM UTC· resolved Aug 05, 2026, 04:47 PM UTC

1. investigating Aug 05, 2026, 04:46 PM UTC

   Hey folks, We're getting some reports that the web player is down and shows a "Something went wrong" error. This is being looked into.

2. resolved Aug 05, 2026, 04:47 PM UTC

   Status changed to: Fixed

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Started Jul 27, 2026, 12:39 PM UTC· resolved Jul 27, 2026, 01:35 PM UTC

1. investigating Jul 27, 2026, 12:39 PM UTC

   We received multiple reports from Duo/Family plan owners and users, stating that they are unable to access the Premium Plan page and send the invitation link, or accept the invitations. An error message "This page is out of tune" appears.

2. resolved Jul 27, 2026, 01:35 PM UTC

   Status changed to: Fixed

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Started Jul 27, 2026, 12:16 PM UTC· resolved Jul 27, 2026, 08:42 PM UTC

1. investigating Jul 27, 2026, 12:16 PM UTC

   We're receiving reports from many users getting the "Can't play this right now" error and also users haven't been able to log in on the web player and desktop app. Songs will sometimes skip without playing or a red banner with an error message appears when trying to log in. This is being investigated.

2. resolved Jul 27, 2026, 08:42 PM UTC

   Status changed to: Fixed

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Started Jul 27, 2026, 09:53 AM UTC· resolved Jul 27, 2026, 09:55 AM UTC

1. investigating Jul 27, 2026, 09:53 AM UTC

   We've received reports that the Web Player and desktop app among other web pages aren't loading and are returning a "Something went wrong"/"Page not available error". This affects users in the Asia region.

2. resolved Jul 27, 2026, 09:55 AM UTC

   Status changed to: Fixed

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Started Jul 24, 2026, 11:43 AM UTC· resolved Sep 06, 2026, 03:31 AM UTC

1. investigating Jul 24, 2026, 11:43 AM UTC

   Hey folks! Some of you may be experiencing the app volume decreasing when you enable the Equalizer. This is on our radar and it's being looked into.

2. resolved Sep 06, 2026, 03:31 AM UTC

   Status changed to: Fixed

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Started Jul 22, 2026, 06:57 AM UTC· resolved Jul 30, 2026, 01:24 PM UTC

1. investigating Jul 22, 2026, 06:57 AM UTC

   We've received reports that iPad users are unable to get past the Spotify logo when launching the app.

2. resolved Jul 30, 2026, 01:24 PM UTC

   Status changed to: Fixed

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Started Jul 14, 2026, 12:36 PM UTC· resolved Jul 14, 2026, 12:50 PM UTC

1. investigating Jul 14, 2026, 12:36 PM UTC

   We're seeing issues with multiple Spotify services right now. Some appear to be intermittent.

2. resolved Jul 14, 2026, 12:50 PM UTC

   Status changed to: Fixed

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Started Jul 13, 2026, 08:09 AM UTC· resolved Jul 13, 2026, 08:11 AM UTC

1. investigating Jul 13, 2026, 08:09 AM UTC

   Hi folks, We’ve received some reports from users on iOS devices indicating that the equalizer isn’t working. There seems to be no sound difference even when adjusting the Equalizer on mobile, but it works on different devices (e.g. desktop).

2. resolved Jul 13, 2026, 08:11 AM UTC

   Status changed to: Fixed

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Started Jul 07, 2026, 12:27 PM UTC· resolved Jul 08, 2026, 08:46 AM UTC

1. investigating Jul 07, 2026, 12:27 PM UTC

   We're seeing reports from users and artists who are having issues when logging in on accounts.spotify.com and artists.spotify.com . Some are seeing the message "upstream connect error" or "disconnect/reset before headers".

2. resolved Jul 08, 2026, 08:46 AM UTC

   Status changed to: Fixed

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Started Jul 05, 2026, 07:53 AM UTC· resolved Aug 06, 2026, 06:40 AM UTC

1. investigating Jul 05, 2026, 07:53 AM UTC

   We've received reports that the mobile app crashes upon launch on Android devices. Everything seems to be working normally on the web player and when using a different device (e.g. different phone, desktop).

2. resolved Aug 06, 2026, 06:40 AM UTC

   Status changed to: Fixed

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Started Jun 19, 2026, 01:11 PM UTC· resolved Jun 21, 2026, 04:04 PM UTC

1. investigating Jun 19, 2026, 01:11 PM UTC

   Hey folks! We're currently looking into an issue that is affecting some of our services and you may have noticed some things looking out of order on your accounts. In case you're experiencing login issues, odd changes to your subscription status, you're having troubles with account deletion or other services, this is likely related to the current situation.

2. resolved Jun 21, 2026, 04:04 PM UTC

   Status changed to: Fixed

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Started Jun 16, 2026, 02:55 PM UTC· resolved Jun 16, 2026, 03:01 PM UTC

1. investigating Jun 16, 2026, 02:55 PM UTC

   Hey folks, We're receiving reports where the app is showing different errors (103, something went wrong) mostly on the desktop but other clients seem to be affected as well. The relevant teams are aware of this situation and working on a fix. Stay tuned.

2. resolved Jun 16, 2026, 03:01 PM UTC

   Status changed to: Fixed

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Started Jun 11, 2026, 12:59 PM UTC· resolved Jun 24, 2026, 02:47 PM UTC

1. investigating Jun 11, 2026, 12:59 PM UTC

   We’ve been receiving reports from Android users on 9.1.56.571 who say that the Spotify mobile app won't play on their devices. The Play button only appears as loading or just doesn't play, while there is no error message. The progress bar doesn't move, but the green animation bars next to the track name are moving as if it's playing. There is no sound coming out as well.

2. resolved Jun 24, 2026, 02:47 PM UTC

   Status changed to: Fixed

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Started Jun 07, 2026, 07:13 AM UTC· resolved Jun 11, 2026, 02:15 PM UTC

1. investigating Jun 07, 2026, 07:13 AM UTC

   We've received reports that the Home page on the desktop app and Web Player doesn't load and instead displays the following error: "Something went wrong. Search for something else?" This seems to occur only with the " All " section of the Home page - switching to "Music" or “Podcast” for example works properly.

2. investigating Jun 07, 2026, 07:17 AM UTC

   Hey there, The relevant team is currently looking into this. If you're experiencing this issue, make sure to add your vote and Subscribe to the thread from the three-dot menu above to stay tuned. We'll keep you posted here as soon as we have any updates 👍

3. resolved Jun 11, 2026, 02:15 PM UTC

   Hey folks, Thanks for your patience while we looked into this issue. We believe this should now be fixed for everyone. In case you're still having trouble, try the following troubleshooting: restart the app and/or your device try logging out and signing back in perform a clean reinstall of the app Should you need assistance with anything else, you can post a new thread in the relevant help board here . Take care.

4. resolved Oct 07, 2026, 09:44 PM UTC

   Status changed to: Fixed

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Started May 28, 2026, 10:00 AM UTC· resolved Jul 01, 2026, 03:34 PM UTC

1. investigating May 28, 2026, 10:00 AM UTC

   Hey folks! You may have noticed that the Autoplay feature doesn't queue up further songs from the playlist/ album you have started the playback from. Generated radio playlists may also get affected. This is being looked into.

2. investigating May 28, 2026, 10:01 AM UTC

   Stay tuned for updates!

3. resolved May 28, 2026, 01:40 PM UTC

   Status changed to: Fixed

4. investigating May 28, 2026, 01:40 PM UTC

   Hey folks! Happy to let you know this should now be resolved. Let us know if you continue experiencing the abovementioned issues. We'll be on the lookout.

5. resolved Jul 01, 2026, 03:34 PM UTC

   Hey folks! Just a reminder that this issue is marked as fixed 🙂 If anyone is still experiencing anything similar at the moment, take a look at the floated posts for additional guidance. Should your issue persist, let us know in the relevant Help boards . Cheers!

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Started May 28, 2026, 06:41 AM UTC· resolved Jun 04, 2026, 06:41 AM UTC

1. investigating May 28, 2026, 06:41 AM UTC

   We're seeing reports from users that self-created playlists (including Liked Songs) won’t load on Android devices. This mostly seems to be happening to Samsung devices, both on mobile and tablet.

2. resolved Jul 17, 2026, 09:43 AM UTC

   Status changed to: Fixed

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Started May 23, 2026, 12:19 PM UTC· resolved Jul 03, 2026, 12:09 AM UTC

1. investigating May 23, 2026, 12:19 PM UTC

   We’ve heard from some users that Local files in the Liked Songs playlist can’t be removed and appear greyed out.

2. resolved Jul 03, 2026, 12:09 AM UTC

   Status changed to: Not Right Now

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