Spotify incident

Issues accepting invites for Duo/Family plans

Major Resolved View vendor source →

Spotify experienced a major incident on July 27, 2026 affecting Service, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 12:39 PM UTC
Resolved
Jul 27, 2026, 01:35 PM UTC
Duration
56m
Detected by Pingoru
Jul 27, 2026, 12:39 PM UTC

Affected components

Service

Update timeline

  1. investigating Jul 27, 2026, 12:39 PM UTC

    We received multiple reports from Duo/Family plan owners and users, stating that they are unable to access the Premium Plan page and send the invitation link, or accept the invitations. An error message "This page is out of tune" appears.

  2. resolved Jul 27, 2026, 01:35 PM UTC

    Status changed to: Fixed