Spotify incident

Equalizer not working on iOS

Major Resolved View vendor source →

Spotify experienced a major incident on July 13, 2026 affecting Service, lasting 1d 21h. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 08:09 AM UTC
Resolved
Jul 15, 2026, 05:54 AM UTC
Duration
1d 21h
Detected by Pingoru
Jul 13, 2026, 08:09 AM UTC

Affected components

Service

Update timeline

  1. investigating Jul 13, 2026, 08:09 AM UTC

    Hi folks, We’ve received some reports from users on iOS devices indicating that the equalizer isn’t working. There seems to be no sound difference even when adjusting the Equalizer on mobile, but it works on different devices (e.g. desktop).

  2. resolved Jul 15, 2026, 05:54 AM UTC

    Status changed to: Fixed