Spotify experienced a major incident on October 13, 2026 affecting Service, lasting 3h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Service
Update timeline
- investigating Oct 13, 2026, 08:17 AM UTC
Hey folks, Thank you for the detailed information. This is currently being looked into. We'll keep you posted here as soon as we have any updates. Cheers!
- investigating Oct 13, 2026, 08:40 AM UTC
We've received reports that the app frequently crashes during playback when the audio quality is set to "Lossless". This occurs mainly on desktop.
- investigating Oct 13, 2026, 12:23 PM UTC
Hey folks, The relevant team has made some changes backstage. Would you mind performing a clean reinstall of the app to see if everything looks good on your end now? Let us know how it goes.