Spotify incident

Different error messages on web player and desktop app

Spotify experienced a major incident on July 27, 2026 affecting Service, lasting 1d 11h. The incident has been resolved; the full update timeline is below.

Started: Jul 27, 2026, 12:16 PM UTC
Resolved: Jul 29, 2026, 12:08 AM UTC
Duration: 1d 11h
Detected by Pingoru: Jul 27, 2026, 12:16 PM UTC

Affected components

Service

Update timeline

investigating Jul 27, 2026, 12:16 PM UTC

We're receiving reports from many users getting the "Can't play this right now" error and also users haven't been able to log in on the web player and desktop app. Songs will sometimes skip without playing or a red banner with an error message appears when trying to log in. This is being investigated.
resolved Jul 29, 2026, 12:08 AM UTC

Status changed to: Fixed