Spinwheel incident

We implemented a fix at 13:52 UTC which resolved the issue. Systems remain steady. Please contact your CSM or [email protected] to reissue delayed or missing credit reports. All other components remain unaffected.

Minor

Resolved after 27 minutes, affecting Spinwheel Debt Profile, on April 29, 2026.

resolved Apr 29, 2026, 03:19 PM UTC

We implemented a fix at 13:52 UTC which resolved the issue. Systems remain steady. Please contact your CSM or [email protected] to reissue delayed or missing credit reports. All other components remain unaffected.

Started
Apr 29, 2026, 02:52 PM UTC
Resolved
Apr 29, 2026, 03:19 PM UTC
Duration
27m
Detected by Pingoru
Apr 29, 2026, 02:52 PM UTC

Affected components

Spinwheel Debt Profile

Update timeline

  1. investigating Apr 29, 2026, 02:52 PM UTC

    We’re currently investigating an issue with PDF generation starting at ~13:32 UTC. Some requests may be delayed.

  2. resolved Apr 29, 2026, 03:19 PM UTC

    We implemented a fix at 13:52 UTC which resolved the issue. Systems remain steady. Please contact your CSM or [email protected] to reissue delayed or missing credit reports. All other components remain unaffected.

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