Spinwheel incident
The recent issue impacting performance has been fully resolved, and all endpoints are operational. If you continue to experience lingering issues or need assistance, please reach out to your CSM or [email protected]. All other components remain unaffected.
Resolved after 44 minutes, affecting Spinwheel Debt Profile, on October 20, 2026.
The recent issue impacting performance has been fully resolved, and all endpoints are operational. If you continue to experience lingering issues or need assistance, please reach out to your CSM or [email protected]. All other components remain unaffected.
Affected components
Update timeline
- monitoring Oct 20, 2026, 07:54 AM UTC
The third-party provider has recovered and Debt Profile response times are back to normal. We are monitoring to make sure the service remains stable.
- resolved Oct 20, 2026, 08:39 AM UTC
The recent issue impacting performance has been fully resolved, and all endpoints are operational. If you continue to experience lingering issues or need assistance, please reach out to your CSM or [email protected]. All other components remain unaffected.
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