Spinwheel incident

The issue with TransUnion credit pulls is now resolved.

Minor

Resolved after 1 hour 39 minutes, affecting Spinwheel Debt Profile, on September 3, 2026.

monitoring Sep 03, 2026, 05:21 PM UTC

For now all requests to TransUnion are working and we are monitoring the situation

Started
Sep 03, 2026, 03:58 PM UTC
Resolved
Sep 03, 2026, 05:37 PM UTC
Duration
1h 39m
Detected by Pingoru
Sep 03, 2026, 03:58 PM UTC

Affected components

Spinwheel Debt Profile

Update timeline

  1. identified Sep 03, 2026, 03:58 PM UTC

    TransUnion is having services issues which affects our capability to retrieve credit profile from TransUnion. TransUnion is aware and actively working on solving their system

  2. monitoring Sep 03, 2026, 05:21 PM UTC

    For now all requests to TransUnion are working and we are monitoring the situation

  3. resolved Sep 03, 2026, 05:37 PM UTC

    The issue with TransUnion credit pulls is now resolved.

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