SoundStack incident
Brief Upstream Connectivity Disruption – US-CENTRAL
Resolved after 6 hours 42 minutes, affecting Live Streaming Delivery - US-CENTRAL and Windows Servers, on October 29, 2025.
Between approximately 4:18 AM and 4:30 AM ET, one of our upstream network providers experienced a brief disruption affecting one of our US-CENTRAL sites. During this time, some streams and services hosted at that location may have experienced intermittent connectivity issues as routing reconverged. The issue has since been resolved, and all systems are operating normally. We are continuing to monitor for stability.
Affected components
Update timeline
- monitoring Oct 29, 2025, 08:53 AM UTC
Between approximately 4:18 AM and 4:30 AM ET, one of our upstream network providers experienced a brief disruption affecting one of our US-CENTRAL sites. During this time, some streams and services hosted at that location may have experienced intermittent connectivity issues as routing reconverged. The issue has since been resolved, and all systems are operating normally. We are continuing to monitor for stability.
- resolved Oct 29, 2025, 03:35 PM UTC
This incident has been resolved.
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