SoundStack incident

Login Services

Major Vendor's status page →

Resolved after 2 days 20 hours, affecting Login Services, on January 6, 2026.

monitoring Jan 07, 2026, 04:05 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 06, 2026, 08:30 PM UTC
Resolved
Jan 09, 2026, 04:43 PM UTC
Duration
2d 20h
Detected by Pingoru
Jan 06, 2026, 08:30 PM UTC

Affected components

Login Services

Update timeline

  1. investigating Jan 06, 2026, 08:30 PM UTC

    We are currently investigating an issue causing intermittent unavailability of the Login service. Our engineering team is actively looking into the cause. More updates will be provided as they become available.

  2. identified Jan 07, 2026, 01:29 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 07, 2026, 04:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 09, 2026, 04:43 PM UTC

    This incident has been resolved.

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