SolarWinds Observability incident

Delayed Data Ingestion [EU-01]

Resolved after 25 minutes, affecting Logs, on October 28, 2026.

resolved Oct 28, 2026, 02:28 AM UTC

The ingestion delay issue has been resolved. New data is now processing normally, and alerts and dashboards should reflect up-to-date information.

Started
Oct 28, 2026, 02:02 AM UTC
Resolved
Oct 28, 2026, 02:28 AM UTC
Duration
25m
Detected by Pingoru
Oct 28, 2026, 02:02 AM UTC

Affected components

Logs

Update timeline

  1. identified Oct 28, 2026, 02:02 AM UTC

    We’ve identified the cause of the delay in Logs data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.

  2. identified Oct 28, 2026, 02:27 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 28, 2026, 02:28 AM UTC

    The ingestion delay issue has been resolved. New data is now processing normally, and alerts and dashboards should reflect up-to-date information.

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