SolarWinds Observability incident
Delayed Data Ingestion [NA-01]
SolarWinds Observability experienced a minor incident on October 14, 2025 affecting Alerting and APM and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 14, 2025, 06:29 PM UTC
We’re currently investigating delay in Metrics data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.
- identified Oct 14, 2025, 06:59 PM UTC
We’ve identified the cause of the delay in Metrics data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.
- monitoring Oct 14, 2025, 07:13 PM UTC
A fix for the Metrics data ingestion delay has been deployed, and we’re actively monitoring to ensure full recovery. Some new data may still be missing from the UI, alerts may be delayed, and dashboards could reflect outdated information. We’ll share another update within the hour.
- resolved Oct 14, 2025, 07:34 PM UTC
The ingestion delay issue has been resolved. New data is now processing normally, and alerts and dashboards should reflect up-to-date information.