SolarWinds Observability incident

Delayed Data Ingestion [NA-01]

Minor Resolved View vendor source →

SolarWinds Observability experienced a minor incident on December 16, 2025 affecting Alerting and APM and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2025, 12:36 AM UTC
Resolved
Dec 16, 2025, 01:21 AM UTC
Duration
45m
Detected by Pingoru
Dec 16, 2025, 12:36 AM UTC

Affected components

AlertingAPMDEMRUMLogsDatabase ObservabilityNetwork ObservabilityKubernetes ObservabilityInfrastructure Observability

Update timeline

  1. investigating Dec 16, 2025, 12:36 AM UTC

    We’re currently investigating delay in Logs, Metrics & Traces data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.

  2. identified Dec 16, 2025, 01:04 AM UTC

    We’ve identified the cause of the delay in [Logs / Metrics / Traces] data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.

  3. resolved Dec 16, 2025, 01:21 AM UTC

    This incident has been resolved.