SolarWinds Observability incident

Delayed Data Ingestion [NA-01]

Minor Resolved View vendor source →

SolarWinds Observability experienced a minor incident on January 7, 2026 affecting Alerting and Logs, lasting 5h 12m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2026, 09:58 AM UTC
Resolved
Jan 07, 2026, 03:11 PM UTC
Duration
5h 12m
Detected by Pingoru
Jan 07, 2026, 09:58 AM UTC

Affected components

AlertingLogs

Update timeline

  1. investigating Jan 07, 2026, 09:58 AM UTC

    We’re currently investigating delay in Logs data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.

  2. investigating Jan 07, 2026, 10:02 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 07, 2026, 11:02 AM UTC

    We’re currently investigating delay in Logs data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.

  4. investigating Jan 07, 2026, 12:08 PM UTC

    We’re currently investigating delay in Logs data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.

  5. investigating Jan 07, 2026, 01:19 PM UTC

    We’re currently investigating delay in Logs data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.

  6. investigating Jan 07, 2026, 02:23 PM UTC

    We’re currently investigating delay in Logs data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.

  7. identified Jan 07, 2026, 02:50 PM UTC

    We’ve identified the cause of the delay in Logs data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.

  8. monitoring Jan 07, 2026, 03:06 PM UTC

    A fix for the Logs data ingestion delay has been deployed, and we’re actively monitoring to ensure full recovery. Some new data may still be missing from the UI, alerts may be delayed, and dashboards could reflect outdated information. We’ll share another update within the hour.

  9. resolved Jan 07, 2026, 03:11 PM UTC

    The ingestion delay issue has been resolved. New data is now processing normally, and alerts and dashboards should reflect up-to-date information.