SolarWinds Observability incident

Delayed Data Ingestion [NA-01]

Minor Resolved View vendor source →

SolarWinds Observability experienced a minor incident on January 31, 2026 affecting Alerting, lasting 2h 53m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2026, 02:14 AM UTC
Resolved
Jan 31, 2026, 05:07 AM UTC
Duration
2h 53m
Detected by Pingoru
Jan 31, 2026, 02:14 AM UTC

Affected components

Alerting

Update timeline

  1. identified Jan 31, 2026, 02:14 AM UTC

    We’ve identified the cause of the delay in Metrics data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.

  2. identified Jan 31, 2026, 03:10 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jan 31, 2026, 04:11 AM UTC

    We’ve identified the cause of the delay in Metrics data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.

  4. resolved Jan 31, 2026, 05:07 AM UTC

    The ingestion delay issue has been resolved. New data is now processing normally, and alerts and dashboards should reflect up-to-date information.