Software of Excellence EXACT incident

Patient Portal - 404 error

Software of Excellence EXACT experienced a minor incident on January 29, 2025 affecting EXACT API, lasting 7h 6m. The incident has been resolved; the full update timeline is below.

Started: Jan 29, 2025, 09:33 AM UTC
Resolved: Jan 29, 2025, 04:40 PM UTC
Duration: 7h 6m
Detected by Pingoru: Jan 29, 2025, 09:33 AM UTC

Affected components

EXACT API

Update timeline

investigating Jan 29, 2025, 09:33 AM UTC

We are currently investigating this issue.
resolved Jan 29, 2025, 04:40 PM UTC

This incident has been resolved.