Software of Excellence EXACT incident

Patient Portal Issue 26th Feb

Notice Resolved View vendor source →

Software of Excellence EXACT experienced a notice incident on February 26, 2025 affecting EXACT API, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2025, 02:25 PM UTC
Resolved
Feb 26, 2025, 03:35 PM UTC
Duration
1h 10m
Detected by Pingoru
Feb 26, 2025, 02:25 PM UTC

Affected components

EXACT API

Update timeline

  1. investigating Feb 26, 2025, 02:25 PM UTC

    We are aware of a current issue with Patient Portal. This is causing higher demand than usual, so our responses may be delayed. We are investigating the issue, and will update our incidents page as soon as we can.

  2. resolved Feb 26, 2025, 03:35 PM UTC

    This issue has now been resolved.