Software of Excellence EXACT experienced a major incident on March 24, 2025 affecting EXACT API, lasting 2m. The incident has been resolved; the full update timeline is below.
Affected components
EXACT API
Update timeline
- monitoring Mar 24, 2025, 08:59 AM UTC
We are currently experiencing technical issues with our phone lines, we apologise for any inconvenience this may cause. For immediate assistance, we kindly ask that you reach out to us via live chat either in the top right of your EXACT, or on our website help.softwareofexcellence.com. Our team is available and ready to help you. Thank you for your understanding and patience.
- resolved Mar 24, 2025, 09:02 AM UTC
This incident has been resolved.