Software of Excellence EXACT incident

Online Booking Slowness/Performance Issues

Minor Resolved View vendor source →

Software of Excellence EXACT experienced a minor incident on April 30, 2025 affecting Online Booking, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2025, 02:41 PM UTC
Resolved
Apr 30, 2025, 04:07 PM UTC
Duration
1h 26m
Detected by Pingoru
Apr 30, 2025, 02:41 PM UTC

Affected components

Online Booking

Update timeline

  1. investigating Apr 30, 2025, 02:41 PM UTC

    We have identified an issue causing slowness with Online Booking. We are currently investigating this issue and will update our status page here as soon as possible.

  2. monitoring Apr 30, 2025, 03:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 30, 2025, 04:07 PM UTC

    This incident has been resolved by Development.