Softpay incident

Transaction disruptions

Notice Resolved View vendor source →

Softpay experienced a notice incident on February 4, 2026, lasting –. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 01:00 AM UTC
Resolved
Feb 04, 2026, 01:00 AM UTC
Duration
–
Detected by Pingoru
Feb 04, 2026, 01:00 AM UTC

Update timeline

  1. resolved Feb 04, 2026, 08:04 AM UTC

    We experienced elevated transaction failures between 02:09 and 02:20 (UTC+01:00) At 02:20 all systems were reported healthy again and no further issues have been identified.