Softpay experienced a notice incident on March 2, 2026 affecting Softpay Production Environment, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Softpay Production Environment
Update timeline
- monitoring Mar 02, 2026, 11:04 AM UTC
Transactions were interrupted 11:32-11:43 today. Systems are back to normal since 11:43.
- resolved Mar 02, 2026, 12:52 PM UTC
Monitoring has determined that the service fully recovered at 12:10.