Is SocketLabs down?

Last checked 3m ago
Current status
SocketLabs is up

No incidents right now.

Official status page: https://status.socketlabs.com · Polled every 5 minutes · 24 components tracked

SocketLabs is operational right now. Last checked 3m ago; the most recent incident resolved 12d ago.

Real-time SocketLabs status, recent outages, and incident history — pulled directly from SocketLabs's official status page at https://status.socketlabs.com every 5 minutes. Pingoru tracks 24 SocketLabs services and has captured 7 incidents in the last 90 days (99.91% uptime). Get email, Slack, Discord, or webhook alerts the moment SocketLabs reports a new incident — free for 5 monitors, no credit card.

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SocketLabs uptime 99.91% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 3h 17m
    Started Jun 15, 2026, 01:59 AM UTC · Resolved Jun 15, 2026, 05:16 AM UTC
    Timeline · 5 updates
    • investigating · Jun 15, 2026, 01:59 AM UTC

      We are currently investigating reports of delivery delays for certain customers.

    • identified · Jun 15, 2026, 02:51 AM UTC

      We have identified networking issues affecting the SocketLabs US2-* region. Customers assigned to deliver messages via SocketLabs IP addresses in the 142.0.180.0/24 and 142.0.181.0/24 ranges may experience delays in outbound message delivery. Messages will remain queued and continue to be automatically retried for delivery as quickly as possible. Customers configured with IP addresses across multiple availability zones have been automatically failed over to their other available regions. Our engineering team is actively working with our upstream vendor to address the issue and we will provide another update as more information becomes available.

    • identified · Jun 15, 2026, 04:43 AM UTC

      We continue to experience outbound delivery delays for customers assigned to the affected SocketLabs US2-* infrastructure. Our upstream vendor has confirmed a widespread carrier connectivity issue. Messages routed through the affected infrastructure remain queued and will continue to be automatically retried for delivery as quickly as possible. Customers configured with IP addresses across multiple availability zones remain failed over to their other available regions. Impacted customers may open a support ticket by emailing [email protected] to request a temporary reroute of their traffic while this issue remains ongoing. Our engineering team continues to work with our upstream vendor to address the issue, and we will provide another update as more information becomes available.

    • monitoring · Jun 15, 2026, 04:54 AM UTC

      Our upstream vendor has confirmed that carrier connectivity has been restored for the affected infrastructure. We are continuing to monitor outbound delivery performance as queued messages are processed and delivery latency returns to normal. Customers may continue to see delays for some previously submitted messages while the remaining queue is retried and delivered. We will continue monitoring and will provide a final resolved update once message queues and delivery latency have fully normalized.

    • resolved · Jun 15, 2026, 05:16 AM UTC

      All impacted message queues have cleared, and outbound delivery has been fully restored. Our upstream vendor previously confirmed that carrier connectivity was restored for the affected infrastructure. After continued monitoring, we have confirmed that message delivery latency has returned to normal. This incident is now resolved.

    Latest: All impacted message queues have cleared, and outbound delivery has been fully restored. Our upstream vendor previously confirmed that carrier connectivity was restored for the aff…

  2. Resolved 2h 21m
    Started May 16, 2026, 10:53 AM UTC · Resolved May 16, 2026, 01:15 PM UTC
    Timeline · 5 updates
    • investigating · May 16, 2026, 10:53 AM UTC

      We are currently investigating connectivity issues with an upstream provider.

    • identified · May 16, 2026, 12:50 PM UTC

      We have identified a BGP issue affecting SocketLabs traffic, and have escalated with our upstream provider. To assist with mitigation, we have temporarily shifted the IP addresses of the following endpoints: SMTP API: smtp.socketlabs.com (20.237.111.4) Injection API: inject.socketlabs.com, inject-cx.socketlabs.com (52.170.174.53)

    • identified · May 16, 2026, 01:11 PM UTC

      Connectivity to SocketLabs Portal and Identity have been restored. We are continuing to work on mitigation efforts for all affected services.

    • monitoring · May 16, 2026, 01:14 PM UTC

      All components are now operational.

    • resolved · May 18, 2026, 03:42 AM UTC

Outage history

Past 90 days · 2 incidents View full outage history →