SocketLabs incident

Outbound delivery delays affecting some customers in the SocketLabs US2 region

Minor Ongoing

SocketLabs is currently experiencing a minor incident, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 15, 2026, 01:59 AM UTC
Resolved
Ongoing
Duration
● 1h 4m
Detected by Pingoru
Jun 15, 2026, 01:59 AM UTC

Update timeline

  1. investigating Jun 15, 2026, 01:59 AM UTC

    We are currently investigating reports of delivery delays for certain customers.

  2. identified Jun 15, 2026, 02:51 AM UTC

    We have identified networking issues affecting the SocketLabs US2-* region. Customers assigned to deliver messages via SocketLabs IP addresses in the 142.0.180.0/24 and 142.0.181.0/24 ranges may experience delays in outbound message delivery. Messages will remain queued and continue to be automatically retried for delivery as quickly as possible. Customers configured with IP addresses across multiple availability zones have been automatically failed over to their other available regions. Our engineering team is actively working with our upstream vendor to address the issue and we will provide another update as more information becomes available.