SocketLabs incident

Increased Latency

Minor Resolved

SocketLabs experienced a minor incident on April 24, 2026, lasting 8h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 04:07 PM UTC
Resolved
Apr 25, 2026, 12:51 AM UTC
Duration
8h 43m
Detected by Pingoru
Apr 24, 2026, 04:07 PM UTC

Update timeline

  1. investigating Apr 24, 2026, 04:07 PM UTC

    We are currently investigating increased latency across several services due to an issue with an upstream provider.

  2. monitoring Apr 24, 2026, 06:31 PM UTC

    We are showing improvements in response times and internal metrics show recovery progress from our upstream provider. We will continue to monitor closely and update once we are confident of a full recovery.

  3. resolved Apr 25, 2026, 12:51 AM UTC

    Internal metrics have shown sustained improvement and return to normal levels, and our upstream provider has reported mitigation actions are complete. We consider this incident resolved and will continue to monitor closely.