SocketLabs incident
Increased Latency
Minor Resolved
Update timeline
- investigating Apr 24, 2026, 04:07 PM UTC
We are currently investigating increased latency across several services due to an issue with an upstream provider.
- monitoring Apr 24, 2026, 06:31 PM UTC
We are showing improvements in response times and internal metrics show recovery progress from our upstream provider. We will continue to monitor closely and update once we are confident of a full recovery.
- resolved Apr 25, 2026, 12:51 AM UTC
Internal metrics have shown sustained improvement and return to normal levels, and our upstream provider has reported mitigation actions are complete. We consider this incident resolved and will continue to monitor closely.
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