Snapdocs experienced a minor incident on March 6, 2026 affecting Twilio SMS, lasting 2d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Twilio SMS
Update timeline
- investigating Mar 06, 2026, 01:56 PM UTC
We are currently experiencing an outage affecting 2FA code delivery from our third-party provider. Our team is investigating and will share another update within 30 minutes.
- investigating Mar 06, 2026, 02:54 PM UTC
We are continuing to investigate the issue.
- monitoring Mar 06, 2026, 04:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 09, 2026, 01:39 PM UTC
This incident has been resolved.