Snapdocs incident

Snapdocs Support Phone Outage

Notice Resolved View vendor source →

Snapdocs experienced a notice incident on October 8, 2024, lasting 16h 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2024, 08:48 PM UTC
Resolved
Oct 09, 2024, 01:38 PM UTC
Duration
16h 49m
Detected by Pingoru
Oct 08, 2024, 08:48 PM UTC

Update timeline

  1. identified Oct 08, 2024, 08:48 PM UTC

    Our phone provider has reported an outage. Due to this, our support team is unable to receive or respond to phone calls. Support is still able to receive emails. Please email [email protected] for any issues or questions. We will continue to keep you updated.

  2. identified Oct 08, 2024, 08:49 PM UTC

    Our phone provider has reported an outage. Due to this, our support team is unable to receive or respond to phone calls. Support is still able to receive emails. Please email [email protected] for any issues or questions.

  3. resolved Oct 09, 2024, 01:38 PM UTC

    This incident has been resolved.