Snapdocs incident

Intermitten Latency on Site

Minor Resolved View vendor source →

Snapdocs experienced a minor incident on October 28, 2024 affecting Notary Connect and Closings, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2024, 03:07 PM UTC
Resolved
Oct 28, 2024, 05:03 PM UTC
Duration
1h 56m
Detected by Pingoru
Oct 28, 2024, 03:07 PM UTC

Affected components

Notary ConnectClosings

Update timeline

  1. investigating Oct 28, 2024, 03:07 PM UTC

    We are currently experiencing intermittent slowness on our website. Our engineers are aware of the issue and investigating. We will provide additional updates soon.

  2. monitoring Oct 28, 2024, 03:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 28, 2024, 05:03 PM UTC

    This incident has been resolved.