Snapdocs incident

Snapdocs Site Access

Minor Resolved View vendor source →

Snapdocs experienced a minor incident on November 13, 2024 affecting Notary Connect and Closings, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2024, 01:45 PM UTC
Resolved
Nov 13, 2024, 05:35 PM UTC
Duration
3h 50m
Detected by Pingoru
Nov 13, 2024, 01:45 PM UTC

Affected components

Notary ConnectClosings

Update timeline

  1. investigating Nov 13, 2024, 01:45 PM UTC

    We are currently investigating issues with accessing Snapdocs

  2. monitoring Nov 13, 2024, 02:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 13, 2024, 05:35 PM UTC

    This incident has been resolved.