Snapdocs incident

Digital Closings - Document Processing Delays

Minor Resolved View vendor source →

Snapdocs experienced a minor incident on December 18, 2024 affecting Closings, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2024, 10:56 PM UTC
Resolved
Dec 18, 2024, 11:53 PM UTC
Duration
56m
Detected by Pingoru
Dec 18, 2024, 10:56 PM UTC

Affected components

Closings

Update timeline

  1. identified Dec 18, 2024, 10:56 PM UTC

    We are currently experiencing a delay in document processing. We are currently investigating and will have another update in 30 minutes

  2. monitoring Dec 18, 2024, 11:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 18, 2024, 11:53 PM UTC

    This incident has been resolved.