Snapdocs experienced a minor incident on April 25, 2025 affecting Notary Connect and Closings and 1 more component, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Notary ConnectClosingsSupport Emails
Update timeline
- investigating Apr 25, 2025, 02:01 PM UTC
Snapdocs Support is currently experiencing technical difficulties with our email vendor. This may result in delayed responses or other disruptions to email-based support services. For the fastest possible assistance, please contact our Support team directly by phone at 833-762-7362.
- monitoring Apr 25, 2025, 02:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 25, 2025, 04:01 PM UTC
This incident has been resolved.