SMS-Magic incident
Carrier Partner Incident - Toll-Free SMS Delivery Delays for US region
SMS-Magic experienced a minor incident on February 6, 2026 affecting Message Delivery Service, lasting 2d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 06, 2026, 07:13 PM UTC
Start Time : Feb 06, 2026 - 11:08 PST We have received a notification regarding a a carrier-partner incident currently impacting toll-free SMS services for US region. Customers may experience intermittent delivery delays impacting outbound (MT) SMS via toll-free for US region. The cause of this issue is under investigation at this time.
- resolved Feb 09, 2026, 03:58 AM UTC
Monitoring for the issue impacting Aerialink toll-free SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Feb 06, 2026 - 17:48 PST