SMS-Magic incident

Delay or Intermittent Issue for Salesforce Native / Salesforce Integrated Customers (All Data Center Affected)

Notice Resolved View vendor source →

SMS-Magic experienced a notice incident on September 16, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 02:30 AM UTC
Resolved
Sep 16, 2026, 02:30 AM UTC
Duration
—
Detected by Pingoru
Sep 16, 2026, 02:30 AM UTC

Update timeline

  1. resolved Sep 16, 2026, 12:58 PM UTC

    Issue: Salesforce was experiencing a service disruption. During this period end users may be unable to access / login Salesforce and would have faced intermittent issues while using SalesForce functionality. SMS-Magic and BeConversive Portal were working fine however some Salesforce Native / Salesforce Integrated customers may have faced the following intermittent issues. - Portal Login using SalesForce SSO - Delays or Errors in Data Sync with SalesForce Salesforce side Incident details can be found at https://manage.statuspage.io/pages/pdmhh1wzp5r6/incidents/new Affected Data Center: All Data Center (AUS, EU & US)