SMS-Magic incident

United Kingdom SMS - Degradation for SMS towards UK all networks from Long Virtual Numbers

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on September 23, 2026 affecting Message Delivery Service and Message Delivery Service, lasting 20h 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 11:29 AM UTC
Resolved
Sep 24, 2026, 07:45 AM UTC
Duration
20h 15m
Detected by Pingoru
Sep 23, 2026, 11:29 AM UTC

Affected components

Message Delivery ServiceMessage Delivery Service

Update timeline

  1. investigating Sep 23, 2026, 11:29 AM UTC

    We have been notified of SMS delivery degradation towards UK all networks from subset of our UK LVNs. You may observe outbound message failures. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

  2. resolved Sep 24, 2026, 07:45 AM UTC

    This incident has been resolved.