SMS-Magic incident

Latency in Outbound Messages

Minor Resolved View vendor source →
Started
Feb 23, 2026, 04:10 PM UTC
Resolved
Feb 23, 2026, 04:56 PM UTC
Duration
45m
Detected by Pingoru
Feb 23, 2026, 04:10 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Feb 23, 2026, 04:10 PM UTC

    Start Time : Feb 23, 2026 - 15:38 UTC We have received a notification from one of our Provider regarding latency in Outbound Messages involving both SMS and MMS The root cause has been identified, and a fix is currently being implemented.

  2. resolved Feb 23, 2026, 04:56 PM UTC

    A fix has been implemented and the issue is now resolved. We will continue to monitor the results. End Time : Feb 23, 2026 - 16:10 UTC

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