SMS-Magic incident
Carrier Partner Incident - 10Dlc SMS & MMS Latency
Affected components
Update timeline
- investigating Mar 23, 2026, 01:25 PM UTC
Start Time : Mar 23, 2026 - 00:35 PDT There is a carrier-partner incident currently impacting 10DLC SMS and MMS services for international numbers. Customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS via 10DLC . The cause of this issue is under investigation at this time.
- investigating Mar 23, 2026, 02:34 PM UTC
The issue continues to be under investigation. We will continue to keep you posted regarding further update on the same.
- resolved Mar 23, 2026, 03:08 PM UTC
The issue impacting 10DLC SMS and MMS services for international numbers has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Mar 23, 08:03 PDT
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