SMS-Magic incident

Carrier Partner Incident - 10Dlc SMS & MMS Latency

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on March 23, 2026 affecting Message Delivery Service, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2026, 01:25 PM UTC
Resolved
Mar 23, 2026, 03:08 PM UTC
Duration
1h 42m
Detected by Pingoru
Mar 23, 2026, 01:25 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Mar 23, 2026, 01:25 PM UTC

    Start Time : Mar 23, 2026 - 00:35 PDT There is a carrier-partner incident currently impacting 10DLC SMS and MMS services for international numbers. Customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS via 10DLC . The cause of this issue is under investigation at this time.

  2. investigating Mar 23, 2026, 02:34 PM UTC

    The issue continues to be under investigation. We will continue to keep you posted regarding further update on the same.

  3. resolved Mar 23, 2026, 03:08 PM UTC

    The issue impacting 10DLC SMS and MMS services for international numbers has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Mar 23, 08:03 PDT